Price Match Guarantee
The Fitness Shop works hard to ensure that we offer the best prices on the equipment we stock, but this is not always possible, so we offer a Price Match Guarantee for certain products that we know have a price that moves up or down in the market.
Our Price Match Guarantee is straightforward – if you find a better price on a particular item from an authorised distributor that is in stock and adheres to the conditions below, we’ll match it.
Price Match Guarantee conditions:
- The products must be identical – brand, model, and stock.
- We must be able to verify other price. This can be via a URL or a PDF quote. Quotes in WORD or email are not accepted.
- Price match requests cannot be retrospective – they must be made at the time of purchase.
- It does not extend to online auction offers (like eBay), refurbished, factory seconds, used products, or resellers.
- Any offer The Fitness Shop makes to price match a competitor is valid for 24 hours only.
- The Price Match Guarantee does not apply to obvious pricing errors or clearance/close-out items.
- We will consider the added delivery cost when price matching online or interstate stores. If the identical product can be purchased and delivered via an online or interstate store for a total price lower than the one we are offering, we will match that price.
- We reserve the right to make the final decision.