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Google Rating
4.9
Based on 113 reviews
The Fitness Shop
4.9
david rees
david rees
08:13 18 Jun 22
Very friendly and very knowledgeable about their products. Purchased the FT2 - very happy, fantastic bit of kit. Home gyms have come a long way.
Jonathan Baker
Jonathan Baker
11:21 19 May 22
Andrew L
Andrew L
04:18 29 Apr 22
Julie Theuma
Julie Theuma
10:26 21 Dec 21
I was very happy with the service and advice from Ash and have purchased a lot of gym equipment over the years.Would definitely recommend him.
Leonie Macnaughtan
Leonie Macnaughtan
06:16 17 Nov 21
Terrific service, well explained the product that we purchased. Organised delivery and installation within a few days. Good quality stock.
W Carey
W Carey
06:46 10 Nov 21
I thought a five star review would help these guys out but it appears that everyone is as happy as I am.We bought a GR3 spin bike from them which is a good bike. Had a small issue with it and they their service and attention was outstanding. Thanks to Ash, who made the whole process a pleasure.I would recommend them to anyone.
Ian C Tubman
Ian C Tubman
02:52 01 Nov 21
Friendly staff. Wide range of treadmills and bikes. And they let us test the rebounder.
Andrew Vermeulen
Andrew Vermeulen
11:23 09 Oct 21
Two people made the experience smooth and enjoyable.Tracey in sales, she helped when I messed up my delivery details and took the stress out of it.Ash in the warehouse, he bent over backward to get my order delivered on an afternoon I had off (work as a vet) and it was very appreciated as it would have been a couple weeks until I could have otherwise got the gear.I would highly recommend The fitness shop, you won't regret the service
Jaroslav Bohac
Jaroslav Bohac
22:56 01 Oct 21
Excellent service, product arrived next day as expected in great condition, will definitely look to purchase from you again.
Maha Lalala
Maha Lalala
13:13 27 Sep 21
AMAZING team! Big thankyou to Tracy for her professionalism and team! Highly recommend!
Rory Bourke
Rory Bourke
04:29 27 Aug 21
Tracey on the phone was fantastic to deal with, had an answer to every question and delivered same day!
Renee Ivarsen
Renee Ivarsen
01:56 21 Aug 21
Such prompt communication through lockdown. Great customer service, would recommend.
Luke O'Neill
Luke O'Neill
00:48 19 Aug 21
Could not have asked for better service, i had a question on a product and had a response almost straight away at 8am in the morning.Quick delivery and no question i had was too much.Will be buying more product from here in the future. Keep up the great work
Mokhles Barazi
Mokhles Barazi
05:34 17 Aug 21
I was looking to buy the Horizon GR7 spin bike and had some questions about it’s meters (power, cadence…etc) and it’s Zwift comparability and Ash was very knowledge to give great answers to all of my concerns. I am very happy with the bike and happier with the level of service I received. Very friendly and “willing to take the extra mile”. The service and delivery were just fantastic. Highly recommended.
Fatih Binyazar
Fatih Binyazar
03:15 15 Aug 21
I was in the market for an exercise bike and stumbled across The Fitness Shop with a google search ... and boy am I glad I found them!!!I had an idea of the bike I wanted and called the Fitness Shop and had a great conversation with them about the exercise bike I wanted to buy and got all the information I needed.I ordered it online and collected it within an hour from the warehouse (collected safely and adhering to Covid lockdown protocols).I can't be happier and would not shop anywhere else for my fitness needs.These guys are the best!
Luci M
Luci M
07:00 25 Jul 21
I decided to purchase an elliptical trainer during Vic lockdown 5.0 and was unsure what to get. I spoke to Ash at The Fitness Shop Essendon and he provided all the information I needed. He also had an elliptical trainer on sale for at least 20% cheaper than anyone else on the internet. He organised for the delivery to be made the following morning. Can not fault the level of service I received at each stage of this transaction. I would not hesitate to purchase from them again and I would recommend this shop to others.
Mark Sango
Mark Sango
12:28 30 Jun 21
Fantastic service, even through messenger late on a Wednesday night! Ash is great!
Kelly Fernandes
Kelly Fernandes
05:35 15 Jun 21
Very happy with my Horizon Omega Z treadmill. I want to specially John who delivered and installed the treadmill. He went above and beyond to show me how to work and maintain the treadmill. I also really appreciate that he was very particular about keeping my place clean and also helped with taking all the cardboard out. It's the little things! I did feel for him though - he definitely needed another person to help get the treadmill into the house especially because I live in a unit but I was not aware that I could book for another person. But nonetheless, thanks to the whole team. Fast booking, quick delivery and excellent service!
Javier Avilés
Javier Avilés
05:59 23 May 21
Bought a pivot fitness squat rack with bar and weights from this shop right in the middle of the lockdown and couldn't be happier. The staff were very helpful every step of the way. I'll be coming to The Fitness Shop for all my future fitness equipment needs. Thanks again.
Moya Alford
Moya Alford
12:26 20 Apr 21
A+
Dmitry Y
Dmitry Y
00:06 17 Mar 21
Delivery time might depend on supplier, happy to wait.
James Ackland
James Ackland
22:32 14 Jan 21
Even though gyms have re-opened, I'm too scared to go back to them. I was a germaphobe before COVID, you can imagine what I'm like now.After a lot of research, I decided on the Horizon Andes 5 Crosstrainer and I was blown away by how fast it was delivered. From ordering to it being at my front door, it was just under 2 hours.The manual isn't great for the machine, so I shot a quick email off asking if they knew how to connect the machine to my Home Wifi and Ash was fantastic, sent me a YouTube video which showed the step missing from the manual.Can't recommend these guys higher and I'll be purchasing more equipment from them in the coming months.
kosta raikhlin
kosta raikhlin
02:09 14 Jan 21
The place with the best customer service and the most honest people. Thank youhighly recommended.
Piotr Klank
Piotr Klank
06:53 19 Nov 20
Great experience. I was looking to buy some equipment and was assisted by good advice from TFS. Unfortunately, there was an issue with what I bought, which sometimes happens. It was quickly replaced with no issues, and has worked well since. I would certainly recommend.
Shadi Zeidan
Shadi Zeidan
23:49 29 Sep 20
I was DESPERATE for some Kettlebells and Ash straightened me out same day! Considering how difficult things are at the moment, it was nice to have something like this work out so smooth and easy. Really appreciate it!
M Farrell
M Farrell
10:12 20 Aug 20
So far my dealings with this shop is great. They seem to know their products well and honest with the availability of and price. I was able to pick up my purchase on the exact date quoted. Staff were efficient and friendly.Base on the above experience, I trust that their after sales service would be outstanding as well. I would recommend this business to others.Update on after sales service: I have had trouble connecting my bike’s Bluetooth with my iPad. Tried turning on and off Bluetooth several times, didn’t work. Called the shop for assistance, they advised us to change the battery in the bike. Magic! Problem solved. So far the bike is great, working like clock work.
Liz Liffy
Liz Liffy
05:36 05 Aug 20
We popped by in this shop yesterday. Even with stock not available, the guy was very nice and provided advice. Excellent customer service and honest. Good luck in lockdown 2.1! Will definitely go back with my son (13yo) once the world is back to normal .
Jack Ong
Jack Ong
13:42 03 Aug 20
Best operator and expert advise. Bought a water tower and nohrd bars from Ash and he was always happy to help. Installation of my home gym was done meticulously and would definitely recommend this store.
Nicholas Bassett
Nicholas Bassett
08:04 18 Jul 20
Great place, willing to work with you to get you what you need. If they don't have it in stock, they're very clear on what they can order and when it will arrive.
Trieu Nguyen
Trieu Nguyen
08:07 13 Nov 19
Patricia Spina
Patricia Spina
06:37 12 Oct 19
Driving past the shop totally by accident really, went in, couldn't be happier that we did. Had been looking for an exercise bike for a while but unsure what to get. Ash was extremely helpful in recommending the right upright bike for our needs. Both my daughter and I are very happy with it.
Deidre Willmott
Deidre Willmott
22:51 09 Jul 19
Very happy to recommend The Fitness Shop. Ash is very knowledgeable and helpful. The equipment is high quality, was delivered on time and professionally installed.
Anoush Barrie
Anoush Barrie
00:04 30 Jun 19
From the time I contacted Ash I knew that it would be a good experience. He answered all my many questions and offered me alternatives which in the long run has worked out perfectly. He could have sold me a dearer option but I appreciated his honesty and will be happy to recommend to The Fitness Shop to anyone looking for great advice, service, delivery and installation. All handled very professionally. Keep it up.
Michael Allen
Michael Allen
05:37 29 Jun 19
My wife and I recently purchased a fully reconditioned Technogym 700 Elite Treadmill from the Fitness Shop. They were really helpful to talk to and made it easy to select the right Treadmill. Fully recommend the Fitness shop We use the treadmill most days and its used by the whole family. After 3 weeks i feel really great.
BRENDAN DOWNEY
BRENDAN DOWNEY
04:29 28 Jun 19
Both in our 50's , we found the staff to be extremely helpful and understanding. Huge choice of equipment and very easy to understand instructions on the use of all types of equipment - even for oldies ! Very good deal , so much so that a second treadmill was bought by our son.The delivery staff were also very good , with friendly courteous staff who were punctual and even took away the packaging after setting the machine up exactly where we wanted it.Overall , the whole experience was a pleasure.
Kumar C
Kumar C
00:59 28 Jun 19
136Alex
136Alex
03:46 06 Apr 19
Friend of The Honey Badger
Friend of The Honey Badger
06:33 09 Feb 19
I purchased some boxing gear today. I was asked what my specific goals were and Ash sold me items that suited the boxing training I do. He didn't try to sell me anything more than I needed, only the items that served the purpose. He didn't try to sell me the most expensive of the products, only what would serve the purpose. Ash is a gentleman.
Dimitris Tsilikis
Dimitris Tsilikis
09:09 04 Feb 19
Sorry for late feedback. Too busy working on my excellent waterrower. Thanks Ash! Great product and great service!
Dylan M
Dylan M
10:48 21 Jan 19
Bought a battle rope from Ash and got some good advice on supplements too. Great for random bits of kit and knowledgeable service.
Jules Nicho
Jules Nicho
10:04 17 Jan 19
Excellent Service, very happy with our WaterRower. There was no pressure or up-selling, the salesman gave us the facts, we compared a couple of rowers and chose the one which best met our needs & budget. The shop is well stocked with quality equipment, would definitely go back.
Ros Harris
Ros Harris
22:08 11 Jan 19
High quality products and excellent service. Ash was very easy to deal with, knowledgeable and not the slightest bit pushy. I am very happy with my purchases and will definitely be returning to 'the fitness shop' in the future.
Nathan Anderson
Nathan Anderson
09:33 10 Jan 19
Very happy with my purchase - Ash was great to deal with, and very knowledgeable about the product.
David Vlasic
David Vlasic
23:02 07 Jan 19
Quality product that's matched with outstanding service. I can highly recommend Ash and his team.
Noelene Nolan
Noelene Nolan
07:43 04 Jan 19
I found the whole team at the Fitness Shop went above and beyond my customer service expectations. A big thank you to Ash who was very informative and guided me through the process. He made my purchase of my first treadmilll so easy and less daunting in purchasing my treadmill for weight loss and rehabilitation purposes. I would definitely recommend the fitness shop for any future fitnesss purposes.
Darren Scott
Darren Scott
05:33 04 Jan 19
I bought a Technogym MyRun for Ash just over 3 months ago. I’ve done close to 500km and love it.The service, support and advice provided was exceptional. I’d be happy to call them next time I’m looking for gym equipment.
Jul C
Jul C
02:02 27 Dec 18
Friendly and efficient service. Easy to communicate with when ordering online. Will come back when wanting more equipment.
Phillip Diasinos
Phillip Diasinos
04:45 09 Nov 18
I was looking around for a re-bounder and was unable to get any useful feedback on the difference in product ranges and costs until I had a chat with Ash. His knowledge was great and he sold me a product to cater for my requirements, not just pushing an up sell. He processed the order and had the product on my doorstep the very next day. Great service and a great product range. I would highly recommend The Fitness Shop
Rappd
Rappd
00:58 07 Nov 18
Awesome store with a wide range of quality fitness equipment and Gym accessories.
David Sagar
David Sagar
13:18 24 Sep 18
Ash and the team at the fitness shop were oustanding in helping me set up my home Gym.
Peter O
Peter O
23:48 23 Sep 18
Ash was great and really helpful....got what I wanted in quickly and was quick in getting it to me. Definitely deal with him again.
ranjit rao
ranjit rao
05:12 21 Sep 18
Fantastic service and delivery. Ashe is an honest service provider in the fitness space. I will use them for further purchases .
vic Velthuis
vic Velthuis
00:33 14 Sep 18
Purchased adventure 5 excellent advice from ash. Had issue with belt which could have been expensive with cheaper brands but all covered by excellent warranty. Do you home work and you will see fitness shop will sell quality equipment
Armand de Sandu
Armand de Sandu
00:43 07 Sep 18
I've bought two Technogym products from Ash at The Fitness Shop on two separate occasions, he's knowledgeable, approachable, and really pleasant to deal with. I would encourage anyone looking for home or commercial equipment to drop by and have a chat with him. A+ and I'd definitely shop there again!
Travis Johnson
Travis Johnson
09:55 29 Aug 18
Great range on equipment for the home and professional user.
Mohsen Karsaz
Mohsen Karsaz
03:02 30 Jul 18
‌I'm very pleased to buy from this store And all that is awesome
Andrew T
Andrew T
05:45 26 Jun 18
Not bad, good product. Wasn't asked about colour of item and it differed to website. --- progress report --had a call from fitness shop after original comment, am able to change colour, thanks for the service.
darcy waugh
darcy waugh
05:02 26 Jun 18
The Fitness Shop was a great help to me in dealing with my budget, needs and space issues. Great advice and great price. Thanks.
Saul Mullen
Saul Mullen
22:16 17 Jun 18
Good equipment and friendly service. The delivery and installation team are quick, efficient and polite.
Ranko Cvjeticanin
Ranko Cvjeticanin
07:17 09 Jun 18
Great professional advice and service. I would highly recommend to anyone looking to purchase home equipment.
Robert Elezovic
Robert Elezovic
03:26 09 Jun 18
Just purchased a complete home gym from The Fitness Shop in Essendon.Ash and his team were great to deal with, very professional and knowledgeable, assisted me with the right equipment and ensured a timely delivery and quality install.Great crew and very impressive equipment,Thanks Ash and the Team at The Fitness Shop Essendon.
Julius G
Julius G
05:38 07 Jun 18
Bought some weights and barbell from this shop for a very good price. Extremely happy with the products and the customer service by Ash.
Huy Tran
Huy Tran
01:53 31 May 18
Great shop. This isn't a sports shop, it's a Fitness shop with staff who understands fitness. Ash was very helpful and knowledgeable about the equipment he sells.Also has on site car park for those looking to pick up some heavy equipment. Very handy. Highly recommended.
Stuart Austin
Stuart Austin
07:27 28 May 18
Great to deal withAsh supplied us with rubber flooring would recommend to anyone looking for gym equipment or advice
Garry Mudford
Garry Mudford
04:29 26 May 18
We purchased a new treadmill and exercise bike from Ash just over 6 months ago. Ash was very professional and gave us great advice !We are delighted with our new equipment and would certainly recommend the Fitness Shop very highly.
Loulou Negoescu
Loulou Negoescu
07:11 22 Apr 18
Lovely team, very helpful and great products!
Nick canteri
Nick canteri
01:08 20 Apr 18
I visited the Fitness Shop looking to purchase an Elliptical. Ash offered a variety of options for me to try, there was no push to upsell just genuine interest in my fitness needs. I ended up purchasing a Matrix E30 which I'm extremely happy. Great service, great equipment thanks Fitness Shop
Mark Happydays
Mark Happydays
02:00 17 Mar 18
Highly recommend these guys when purchasing your gym equipment. Great customer service and good quality equipment.Very happy customer
Ryan Walker
Ryan Walker
11:17 14 Mar 18
Excellent service and products I highly recommend
Rachel Gainer
Rachel Gainer
08:07 04 Feb 18
We had a great experience from the start! We ordered an entire new gym full of lots of different machines. The ordering process was easy, they delivered and set every machine up in a very practical way in our home all in less than one day. Very seamless. All the equipment is the new state of the art and we would strongly reccomend the Fitness Shop.
Ricky D
Ricky D
15:00 22 Jan 18
Absolutely awesome experience with the team at The Fitness Shop. I can't speak highly enough of the knowledge, sales approach and not to mention the great deal they worked out for me on some high end equipment. Great follow-up but never pushy. Ash really knows his stuff and is always happy to share some great PT advice. These guys were not a local supplier for me but I traveled the extra distance to shop with them as they were prepared to "go the extra distance" for me. Please support this business, I'm sure you will not be disappointed - thanks guys!
Cameron Blair
Cameron Blair
06:26 17 Jan 18
We purchased the Inspire FT2 from The Fitness Shop, Ash was very helpful leading to an easy transaction. We're very happy with the equipment, assembly was time consuming but the parts set out and assembly manual were the best I've encountered. I have no hesitation in recommending the equipment or shop to anyone considering a high quality home gym.
Dave Huddle
Dave Huddle
02:31 07 Jan 18
Maybe one of the best customer service experiences I've had in Australia. Fast & friendly, they quickly resolved a small issue about my machine and had me up and going, even over there holidays!
Stacey Paterson
Stacey Paterson
10:11 22 Dec 17
Friendly and helpful staff.
Leo Lipp
Leo Lipp
22:37 10 Dec 17
Great purchase experience. Ash has great product knowledge and steered us towards the right piece of equipment and then came and installed it in our home. Extremely happy with the product and the customer service.
Anne Caine
Anne Caine
06:28 07 Dec 17
This is a great shop to deal with. Ash (the owner) is very knowledgeable and very helpful. And - unlike a lot of other stores I contacted about purchasing equipment for my home gym - he actually called me back and discussed my requirements! I ended up purchasing a Bodycraft Multi Gym that not only fits into my garage (it was very difficult to find one that did), but it is a superb looking bit of equipment. I live in Canberra and ordered the equipment from his Melbourne shop. After I had paid for it, it was shipped promptly and arrived promptly, and Ash organised for Darryl Day, a Canberra guy who assembles gym equipment, to assemble it for me. This was also done very well and promptly. What a team! Then Ash rang a few days later to see that everything was OK. Top flight service along with top flight equipment (that fits in my garage - did I say that before?). It was so good to experience this combination. I have had a few bad experiences lately with suppliers - so this has restored my faith. No excuses now for not getting fit in 2018!
Vince Zammit
Vince Zammit
03:47 19 Nov 17
Excellent service & support from knowledgeable staff, without the pushy sales pitch. Greatly recommend!
Lauren Milsop
Lauren Milsop
05:37 11 Nov 17
We had an excellent experience at The Fitness Shop, Ash was extremely helpful considering we are amateur fitness types. We went in having a good idea of what we wanted to spend and come out with, Ash tailored the equipment to fit our budget and needs and we felt really comfortable with the whole transaction. On top of this, the trainer we purchased was not in stock at the time and Ash was generous enough to lend us the floor stock until it arrived. With our gym equipment fully installed by Ash himself, we are now loving it! Couldn't be happier, thanks Ash and Nancy! We will be back to build on our home gym in no time.
Ben Mathieson
Ben Mathieson
01:16 07 Oct 17
Brought the Schwinn Airdyne from The Fitness Shop couldn't be happier with the bike or the service, big thanks the Ashley for sorting out cheaper delivery price!.
Jag Kakarlapudi
Jag Kakarlapudi
03:38 14 Sep 17
Great place to buy high quality fitness equipment. Customer service by Ash is top class. I will definitely show again at The Fitness Shop.Keep up the good work Ash.
Anita Smith
Anita Smith
06:29 12 Sep 17
I was really impressed at how quickly my order was processed and at Ash's willingness to fit the delivery into my complicated schedule. He delivered exactly at the agreed time. Very good service.
Christine Dickson
Christine Dickson
22:55 03 Sep 17
Excellent customer service. Ash was very helpful and knowledgeable about the various products and provided good advice about what was suitable for us. We are very happy with our purchases. The Fitness Shop has our recommendation and we would be happy to buy from them again.
Jordan Moors
Jordan Moors
08:59 15 Aug 17
My brother was after a waterower rowing machine we called the company and were directed to Ash and The fitness shop, Great customer communication, Ash was very helpful throughout the process from first contact through to delivering right on time, excellent rower and will definitely be back in the future for a new treadmill.Thanks guys
Frederic Bachelet
Frederic Bachelet
06:23 15 Aug 17
Great service - fast and convenient delivery. Great experience!!
Wayne Buchner
Wayne Buchner
01:19 04 Aug 17
Found Ash via searching. Extremely helpful and friendly assisting me in finding the right spin bike that will fit my small space. I was kept up to date with delivery which arrived exactly on time. It was wheeled into place. Took me less than 10 mins to put together and first workout completed very nicely.Ash has some nice products and won't be long before I'm back for a beautiful rowing machine.All in all a friendly customer focused team, a fresh and pleasant change from most sellers who seem to never need customers! I'll be back!Thanks Ash and team!
Pendraia Fae
Pendraia Fae
01:39 26 Jul 17
Impressive service...
Nando Pellicano
Nando Pellicano
05:03 11 Jul 17
Cannot fault Ash, and the team at The Fitness Shop. Thanks again for such impressive service and quality equipment. I'll be sure to use you again if required.
patrycja witko
patrycja witko
06:10 05 Jun 17
The Fitness Shop has helped me set up my boutique studio with their beautiful range of NOHRD equipment and much more. Dealing with Ash was hassle free and his prices the most compatible I've come across. Ash is an honest salesperson always willing to help and advise on what's best for the client. I just can't help to keep going back for more.
Andrew Colgrave
Andrew Colgrave
06:40 12 May 17
Great service with everything you need.This place has the goods. Thank you for all your help.
Zamir Hussain
Zamir Hussain
05:14 10 May 17
Great service and really competitive pricing. Goods where delivered in no time.Highly recommend the Fitness Shop.
Robert Marchiori
Robert Marchiori
06:08 14 Feb 17
Don't look any further if you are in the market for home gym equipment. The service provided by Ash was first class. Not only did he come and setup the product at a convenient time and take away all the boxing, but he resolved a tricky issue with the manufacturer. In the end, Ash made several trips to the house and took care of the problem. We now have a perfect setup and I am so glad we went via The Fitness Shop.
Teresa Pizzinga
Teresa Pizzinga
05:48 25 Jan 17
Ash, who looked after my requirements in a gym was very helpful from my first visit to the shop right through to purchasing my Gym and setting it up. Extremely happy with the Gym (Bodycraft Mini Xpress), it does everything I expected and the service from all the staff was very friendly, helpful and professional. The delivery and installation was very quick and precise. Would not hesitate to purchase again from this shop. Thanks, everyone.Vince Pizzinga
Paul Phelan
Paul Phelan
23:39 10 Jan 17
Great product knowledge and easy to deal with. Highly recommended.
s pharr
s pharr
12:20 10 Jan 17
Ash and the team put together a fantastic home gym. The layout and planning of the gym was fanstastic. The service has been also first class and I wouldn't hesitate to recommend them to anyone. From flooring and mirrors to actually building the stations it was all done for me without a hassle or stress.Steve.
Jimmy Rigogiannis
Jimmy Rigogiannis
04:37 06 Jan 17
Great products, great people. No fuss, professional and nice people to deal with. I could not recommend them highly enough!
Peter Snieg
Peter Snieg
10:12 26 Dec 16
Friendly Knowledgable Staff, Excellent communications & On Time delivery.Highly Recommended.
Leesa Cromie
Leesa Cromie
02:55 20 Dec 16
Excellent service. I had been searching for a particular set of weights for over two months. Although they didn't have it right there, they tracked one down and was able to ensure delivery before Christmas! Such a great business and team at The Fitness Shop. Thank you so much!
Sal Sharma
Sal Sharma
06:31 11 Dec 16
The team at fitness shop were very friendly, they provided us with honest recommendations and went through everything in great detail. I would be comfortable in recommending them for sure
Andrew Sidwell
Andrew Sidwell
05:26 24 Oct 16
Really happy I chose to set up my new home gym with The Fitness Shop. Very welcoming, professional and respectful people. Ash was terrific to deal with, nothing was a problem or too hard. They quoted and designed the gym the same day we met them. Price was very good value and installation was fast. Couldn't have asked for a better experience.
Andy Griffiths
Andy Griffiths
00:24 19 Oct 16
Ash is great to deal with -- fantastic advice, no pressure, and the fast efficient delivery and set up of the equipment was greatly appreciated (especially since it involved a challenging set of stairs). I have bought both a high end bike and a treadmill from The Fitness Shop--I'm extremely happy with both of them and recommend Ash's service wholeheartedly.
Glenn Easterby
Glenn Easterby
07:53 18 Oct 16
Excellent customer service. This included follow up service to replace a cosmetic piece that was slightly damaged in transit. Ash delivered the bike on a weekend, assembled and removed the bulky packaging. After a few weeks on the bike you can really feel the difference in quality. Extremely happy with the purchase. Will recommend 'The Fitness Shop' to anyone that is after a quality piece of exercise equipment. You also know that if there are any problems down the track they'll be happy to help out. Get in and have a look before wasting your time on the endless sites online.
Danielle H
Danielle H
04:53 10 Oct 16
Found Ash really helpful to deal with. Also speedy delivery & setup from him. Highly recommend him & his company...
Kathy Grillo
Kathy Grillo
01:37 07 Oct 16
Great friendly service and very prompt when installing equipment. The whole experience was pleasant.
Zoe Rigby
Zoe Rigby
02:58 28 Sep 16
I have just bought an Elleptical Machine from the fitness shop. The service was excellent, honest and reliable. Delivery was on time. Great piece of equipment.Thanks Nancy and AshZoe Rigby
Pedro Pereira
Pedro Pereira
23:38 27 Sep 16
excellent customer service, professional staff, super fast delivery
jared s
jared s
07:35 20 Sep 16
Excellent service! Ash assembled our new rower after hours, gave a demonstration and even took all the rubbish with him. Very professional and will be happy to deal with again.
Tim Jones
Tim Jones
00:55 20 Sep 16
I'd been looking for home gym equipment for a while and wish that I'd found The Fitness Shop sooner!Their range was good and for a "casual gymer" like myself who wasn't 100% sure what I was after, the staff were very friendly and helpful. The best part was definitely the after sales service; getting the new equipment into my home and set up couldn't have been quicker, easier and cheaper! Very Happy!!!
Julian Agius
Julian Agius
00:42 18 Aug 16
Fantastic, friendly, professional service. Delivered the rowing machine two hours after we paid for it and assembled it for us. Highly recommend these guys if you are looking for anything fitness! Thanks heaps!
chantelle s
chantelle s
11:07 27 Apr 16
Our family purchased a machine from here, Ash and his partner were very helpful and answered all our questions. The whole family enjoys using the new cross trainer, very happy with the outcome, highly recommended! :)Thanks
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